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Refunds

We want you to feel you can buy products and services from us with complete confidence. We also want you to be completely happy with any product or service you buy.

If you are not satisfied with anything you buy from us - whether it's a booklet, an edited document or a place on a course - please let us know straight away. We will do our best to put the problem right, but if you are still not happy we will refund the amount you paid in full.