Train your people to use plain English

Imagine if all your people could write in plain English. Think of the time and money this would save - fewer queries and complaints in response to their emails and letters; clearer reports and quicker decisions; customers that understood the benefits of dealing with you. No one enjoys reading documents that are full of jargon, buzzwords or 'officialese'. By training your people, you can begin to reap
the benefits of plain English straight away.

Use the links on the left to find out about our different training services and products.

In-house training courses

We can tailor a course to your writers' needs. Just as every organisation is different, so the writers in them have different training needs. We can tailor a course for you that will address the issues that are important to your people, and we can work with them on their own writing examples to help them apply what
they have learnt.

As well as learning all about plain English, here are some of the topics your writers can specialise in:

- writing effective letters, reports and emails (any of these, or all three)
- writing minutes of meetings
- writing for the web (internet or intranet)
- layout and design principles
- designing user-friendly forms
- legal writing
- writing information leaflets.

Ask us for details, or see more about our in-house courses.

Our public training courses

You and your staff can learn how to write in plain English by coming on one of our public courses. These are a great way to sample our training if you're thinking of having some in-house courses. Click here for more information and the latest course dates.

Links to more information

In-house courses
Public courses
Refresher courses
Grammar and punctuation courses
Coaching sessions
Training course packs (run the course yourself)
CD-ROM courses
On-line plain English phrase book
Tips booklets

© The Word Centre 2010

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"I've never known such good feedback from a training campaign!"
Tim Bogan, Head of Communications, The Standards Board for England

"One of the best courses I have attended in my 30 years of local authority life."
M Smedley, Head of Works, Rushcliffe Borough Council

"Thank you. I had no idea language could be so fascinating. I really enjoyed myself."
Delegate from a building society

"I thought the course was excellent and I have passed this on to my managers. Could you please also pass my thanks on to the trainer, as I thought he delivered the course really well and it was a very enjoyable day."
Delegate from the Court Service

"We all enjoyed the course on Monday. It was nicely tailored to our needs and has made us think about the way we do things. We are going to set up a small group to look at changes. Thank you very much for your help. We will recommend you to others in the Council."
London Borough of Enfield's Democratic Services Team